About us

Company Profile

Toshiba Global Commerce Solutions (Italy) S.r.l. is owned by Toshiba group and it is headquartered in Vimercate (Monza Brianza – Italy).

Established in 1993 with the name S3, it has since been fully dedicated to the development and the implementation of world class IT Solutions for the Retail Store Operations, with business initially alignment with IBM Retail Store Solutions division then become TGCS.

Key company asset is the VisualStore Suite of applications, covering retail sales, promotions, loyalty and self-service processes. Initially introduced on the market in 2000, it has since evolved into a rich, flexible and complete solution for modern Retailers operating in a variety of segments, including Grocery, Consumer Electronics and Media, General Merchandise, Department Stores and Specialty Stores.

Core company competencies are an in-depth know-how on the retail processes and operations and the in-house software design and development capability, with skills specifically trained and experienced in applying of advanced technologies to mission critical solutions for the store front-end operations.

TGCS Italy employs a direct staff of about 90 professionals. One third of the staff is allocated to the internal software development factory; Additionally TGCS Italy can leverage a strategic cooperation with the software company Prosoft Solutions Srl in Bucharest for additional development capacity. A competency center is located in Singapore to support the Eastern market. A Service Delivery Unit manages the implementation and the full support of solutions in the Italian market, based on a dedicated Help Desk organization located in Naples.

Target markets

In Italy, TGCS operates as a prime contractor and System Integrator, providing complete solutions to final Customers that include:

  • Hardware, by Toshiba and other makers;
  • Software, by TGCS Italy;
  • Services, including solution design, development and customization, implementation and rollout, after sales support and Help-Desk

For the international market, TGCS Italy licenses the VisualStore application Suite for resale and implementation in the target geographies, either directly or through local Business Partners.

VisualStore is successfully implemented at major Retails in Italy, Central and Eastern Europe and Southeast Asia, with a total installed base of over 40,000 POS.


Retail scenarios are dramatically changing, with consumers ever more instrumented and interconnected, demanding consistent cross-channel relationship and increasing convenience.

At the same time, physical stores will remain a key channel for Retailers to build brand image, compelling shopping experience and increased customer loyalty and advocacy.

TGCS is committed to technology and product innovation, based on an open architecture and industry standards approach, to anticipate future needs and to offer leading edge solutions and competitive advantage to its Customers.

In particular VisualStore Suite will continue to evolve from a traditional POS application to a broad integration platform for in-store operations, including direct interaction with consumers, back-end governance, and support of emerging smarter commerce scenarios.

Legal coordinates

Toshiba Global Commerce Solutions (Italy) S.r.l.

Via Daniele Manin, 14 CAP 20871 Vimercate (MB) Italy

Phone: +39 039.6290.81 – Fax +39 039.6290.820

VAT No. 07942380960

Fiscal code 07942380960

REA MB 1892948

Registration date 28/11/2013

Founding date 08/08/2012

Share capital € 115.541,52